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Important Questions You Should Ask a Web Hosting Company - Part 4
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It's very necessary to ask a number of critical questions if you want a top-notch, reliable web hosting company that'll provide quality service to help you run your small business and grow with it. I'm sure you don't want to move from one company to another, do you?
Questions to Ask - about Data Security
No web host can guarantee that their network and servers won't get attacked. Hence, you must find out how they protect their network and servers against hackers and distributed denial-of-service (DDoS) attack.
1. What security measures do you use to protect your network and servers?
Even if they have reliable security measures in place, there's still a chance that your data inside their servers might suddenly get lost for other reasons. Therefore, you must probe further to find out how they can protect your data in case of data loss so that you won't feel helpless when it does occur to you.
2. How often do you back up your customers' data?
A reliable web hosting company should back up data at least once a week. If you still don't feel safe with their weekly backups, then ask this question:
3. Do you have a special tool or feature for me to manually back up my own data?
If they do, check whether they allow you to fully back up your entire hosting account (including all files in your home directory, FTP accounts, email accounts, add-on/sub/parked domains, databases, mailing lists... everything that is set up with the account) so that you can quickly restore your hosting account with ease in the event of data loss.
Other Questions to Ask
1. Do you offer free hosting?
Free hosting service tends to attract spammers. If you're crammed into the same server with these server abusers, you may experience a hard time making sure your websites are running optimally. That's the reason why you should ask a web hosting company if they offer free trial service or not. And don't even think of requesting them to house your websites separately from these bad "neighbors." They won't.
2. Do you have money back guarantee and how many days?
3. How do I request for refund?
4. How long does it take you to process the refund?
I always ask these questions because I want to make sure I can get every single penny back if I'm not satisfied with the web hosting company after the purchase.
Soon Chai invites you to discover more helpful tips on how to choose a web hosting provider so that you can quickly get a reliable hosting service, build your website and start making money as soon as possible. You'll also learn about the different types of hosting services available for your small business when you visit WebSightSpy.com.
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